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Terms of Service

Last updated: October 21, 2026

Overview

This website is operated by PJF Performance, Inc. Throughout the site, the terms "we," "us," and "our" refer to PJF Performance, Inc. ("PJF"). PJF offers this website, including all information, tools, and services available from this site, to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including the additional policies referenced here and available by link: our Shipping Policy, Return & Exchange Policy, Privacy Policy, and Accessibility Policy. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all of these Terms, you may not access the website or use any of our services. Any new features or tools added to the store are also subject to these Terms.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or code of a destructive nature. A breach or violation of any of these Terms will result in immediate termination of your access to the Service.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any content on the website without our express written permission. The headings used in these Terms are for convenience only and do not limit or affect these Terms.

Section 3 – Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content of it) at any time without notice. We are not liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 4 – Products and Services

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return & Exchange Policy.

We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your device's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction, and to limit the quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 5 – Digital Products

Digital products, including the PJF Digital Exercise Database, are delivered electronically and do not ship. When you purchase a digital product, you receive a limited, non-exclusive, non-transferable license for your own personal or team training use. You may not share your access, or copy, resell, redistribute, or publicly display any digital content without our written permission.

Due to the nature of digital products, the PJF Digital Exercise Database is non-refundable once accessed.

Section 6 – Shipping, Returns, and Exchanges

Orders are processed and shipped Monday through Friday, excluding holidays. Free U.S. shipping applies to orders of $100 or more. International orders ship Delivered Duty Paid (DDP), with all duties and taxes included and shown at checkout. Delivery times are estimates. Full details are in our Shipping Policy.

Unopened and unused products may be returned within 30 days of purchase. Opened or used products are not eligible for return. Full details, including exchanges, damaged items, and return shipping costs, are in our Return & Exchange Policy.

Section 7 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. For team and bulk orders, please contact us.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information, including your email address and payment details, so we can complete your transactions and contact you as needed.

Section 8 – Health and Safety; Assumption of Risk

PJF products, training content, and exercise demonstrations are intended for general fitness and performance training purposes and are not medical advice. Consult a physician or qualified healthcare professional before beginning any exercise program, especially if you have an injury, medical condition, or are recovering from surgery.

Resistance training involves inherent risks of injury. Always inspect your bands and equipment before use, use them only as intended, and stop using any product that shows signs of wear, tears, or damage. Minors should use our products only under adult supervision. By using our products and content, you voluntarily assume all risks associated with their use.

Section 9 – Third-Party Links and Services

Certain content, products, and services available through our Service may include materials from third parties, including our review, chat, and affiliate program partners. Participation in the PJF affiliate program is also subject to the program's own terms, presented when you register.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability for any third-party materials, websites, products, or services. Please review the third party's policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 10 – Reviews, Comments, Feedback, and Other Submissions

If you submit product reviews, ratings, photos, videos, creative ideas, suggestions, proposals, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you send us. We are under no obligation (1) to keep any comments confidential, (2) to pay compensation for any comments, or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine, in our sole discretion, is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights, and will not contain libelous or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties about the origin of any comments. You are solely responsible for any comments you make and their accuracy.

Section 11 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 12 – Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law.

Section 13 – Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

Section 14 – Intellectual Property

All content on this site, including the PJF Performance name and logos, product designs, photos, videos, exercise content, and text, is owned by or licensed to PJF Performance, Inc. and is protected by intellectual property laws. You may not use it without our written permission.

Section 15 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free, or that the results obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available," without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall PJF Performance, Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

Section 16 – Indemnification

You agree to indemnify, defend, and hold harmless PJF Performance, Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 17 – Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such a determination shall not affect the validity and enforceability of any other remaining provisions.

Section 18 – Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part of them).

Section 19 – Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written (including any prior versions of these Terms). Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 20 – Governing Law

These Terms and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States.

Section 21 – Changes to These Terms

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

Section 22 – Contact Information

Questions about these Terms of Service can be sent to us: